How to buy 

For delivery outside Lithuania, please contact us at info @ teleskopai.lt

How can I order?

There is a notice at all items that are in stock (near to basket button). These items can be ordered immediately.

If I want item that is not in stock, what shall I do?

In this case, please give us a note about product you are interested in, or simply click on `Add to basket` button and enter your email address. We will receive notice about product you`re interested in, and contact you regarding delivery time or alternative product.

How long should I wait until product is available again?

It varies from week to several months and depends on product you`re ordering. In every case we suggest you to contact us, so we can discuss optimal delivery time and terms.

After we receive your payment, goods will be shipped to you immediately.

Attention! Ordered items are reserved for 3 days. If we won`t receive your payment during this period, reservation will be canceled. It`s important when you`re shopping on low stock items.

If you have any questions regarding payment or your order, please contact us – we`ll be happy to help you.

Do you accept Credit Cards?

Yest, the moment we can charge your credit card by authorising it manually, but prior this, please contact us.

How long takes delivery?

Ordered goods are shipped next day (or same day, if payment is received until 12.00 AM). Delivery time is approximately 2-3 days in Baltic States, and about week to rest of the Europe.

Where can you ship?

We can ship worldwide yet (until there is no regular carrier to other planets). Some restrictions may be applied on certain product groups or vendors.

I found the same product for better price!

You’re lucky J But please keep in mind:

  • You can always contact us for better pricing. It’s not always possible, but we will try to do our best.
  • If you’re importing product from outside EU, you will pay VAT and Import taxes.
  • Warranty will be where you have bought product, so if problem occurs, you’ll have to ship product on your own expenses.

How about warranty?

Warranty depends on product (different products have different warranty terms). Usually it’s not les than 12 months. For warranty repairs you should send product (or malfunctioning part) to our office at your cost, after repair product will be shipped back to you.

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UAB "IDD". Addr: Konstitucijos pr. 12a-101, Vilnius, Lithuania. Tel. +370 5 233 9896. Contact us (info @ teleskopai.lt)